Socialstyrelsen: A management system for quality
Processes and procedures must be documented, known to staff and followed up.
Quality management for healthcare
Centuri is a quality management system for healthcare that helps care providers work systematically with quality: incident reporting under Lex Maria and Lex Sarah (Swedish patient and care safety rules), controlled procedures and evidence ready when IVO (the Swedish Health and Social Care Inspectorate) reviews your operations.
Last updated: 4 November 2026
Market-leading customer satisfaction according to Business With 2026
Requirements in healthcare
Under rules from Socialstyrelsen (the National Board of Health and Welfare), care providers must have a management system for systematic quality work. That means planning, managing, monitoring, following up and improving your operations, and being able to demonstrate it when IVO reviews you.
Processes and procedures must be documented, known to staff and followed up.
Serious incidents must be investigated and reported to IVO, with actions that are followed up.
Patient information must be protected and only accessible to the right people.
Report incidents straight away, investigate the root cause and prepare the evidence for a report under Lex Maria or Lex Sarah.
Procedures and guidelines with versions, approvals and read acknowledgements, so everyone works to the right version.
Keep track of delegations, training and qualifications, with reminders before anything expires.
Carry out risk assessments before changes and link every risk to an action that is followed up.
An example: a patient is given the wrong dose of a medicine. Here's how the incident is handled in Centuri, from report to followed-up action.
Centuri AI
Centuri AI summarises incidents and finds patterns across wards, for example when the same type of event keeps recurring. The AI suggests actions and answers questions about your procedures based on your own approved information.
For around 20 years, Aleris has worked with Centuri as our tool for document management. It holds thousands of important governing documents that help us provide the best possible care every day.
Customer case Aleris
Aleris has kept its governing documents in Centuri for around 20 years. Today its own AI assistant, Albot, draws its answers from there, so staff find the right procedure straight away.
Years as a customer. Aleris has used Centuri for document management for around 20 years (Aleris).
Governing documents. Thousands of governing documents for care are kept in Centuri (Aleris).
Why Centuri
Compare Centuri with: SharePoint · CANEA · Addsystems · AM System
Centuri is no-code. You build workflows, forms and templates yourself instead of buying consultancy hours.
Centuri AI summarises, analyses and answers based on your own approved information, in every module.
The platform runs in Sweden, without exposure to the US CLOUD Act. Your data never leaves the EU/EEA.
Market-leading customer satisfaction according to Business With 2026. Aleris has been a customer for 20 years.
Yes. In Centuri, incidents are reported in a workflow where the person responsible assesses whether the incident must be reported under Lex Maria or Lex Sarah. The investigation, root cause and actions are documented in the same case, so you have the evidence in one place when you report to IVO and when the actions are followed up.
Socialstyrelsen's regulations require care providers to plan, manage, monitor, follow up and improve their operations. Centuri brings processes, procedures, incidents, risks and self-inspections together in one system, so you can show how your quality work is carried out and that procedures are known and followed.
Yes. All changes to documents, incidents and actions are logged with date and owner. You can show which procedures applied at a given time, who acknowledged them and how an incident was investigated. That makes it easier to respond when IVO requests evidence during an inspection.
Delegations are added in training management with a validity period and an owner. Centuri sends a reminder before a delegation expires, so it can be renewed in time. Managers see which staff hold which delegations and training, and can plan staffing accordingly.
Centuri runs in Sweden, without exposure to the US CLOUD Act. Permissions control who sees which cases, so sensitive information only reaches the right people. You decide which details are recorded in an incident, in line with the Patient Data Act and GDPR.
Here's what happens when you book a demo.
1. Book a time. Choose a time that suits you. The demo takes 30 minutes.
2. See Centuri for your needs. We show you the parts of the platform that meet your needs.
3. Get a proposal. You receive pricing and a plan for getting started. Initial implementation takes 4-8 weeks.
HACCP, complaints and suppliers in the same system as your non-conformances.
Non-conformances from the shop floor, controlled instructions and ISO 9001, 14001 and 45001.
Controlled SOPs, training on the right version and CAPA with full traceability.
Non-conformances reported on mobile, and reminders before driver qualifications expire.