Employee in an office with Centuri AI answering from approved documents the user has access to

Centuri AI

AI in your quality management system, on your terms

Centuri AI summarises, analyses and suggests actions based on your own approved information. You decide how the AI is used, and your data is never used to train general AI models.

  • Answers with sources from your own documents
  • Built into every module, with no extra tools
  • Permissions apply to the AI too

Last updated: 4 November 2026

Market-leading customer satisfaction according to Business With 2026

Arla
Karolinska Universitetssjukhuset
Uddeholm
Transdev
Capio
Polarbröd
Sweco
Region Jämtland Härjedalen
Scandi Standard
Attendo
Nobina
Kiwa
Agra
Folkhälsomyndigheten
Peab
Doktor.se
Almondy
Destination Gotland
Aleris
RISE
Coop
Praktikertjänst
Västanhede
Region Blekinge

AI in quality management

What does AI do in a quality management system?

AI in a quality management system reads, summarises and analyses an organisation's own quality information, such as procedures, non-conformances and risks. It helps employees find answers and make decisions faster. With Centuri AI, you get three things:

Smarter decisions

Patterns in non-conformances and risks show you where to focus.

Less admin

Summaries and suggested actions take over work that is done by hand today.

Answers when you need them

Employees ask a question instead of searching through folders and documents.

Chat with your content

Ask instead of searching

Ask a question straight from the Centuri start page and get an answer based on your approved documents. The answer shows which source it comes from, so you can check it.

  • Fast answers without searching
  • Traceable sources
  • Approved information only
The Centuri AI chat answers a question about internal audits and shows which procedures the answer is based on

Summarise

Summarised in seconds

Let the AI summarise long documents, cases and risks directly in the system. Ask follow-up questions about the summary when you need to know more.

  • Documents, cases and risks
  • Several items in one summary
  • Follow-up questions in the system
Centuri AI summarises a procedure, a non-conformance and a risk and answers a follow-up question about next steps

Analyse

Spot patterns in non-conformances and risks

The AI compares non-conformances, cases and risks and reveals connections that are hard to see by hand, such as the same type of incident in several departments.

  • Non-conformance analysis
  • Comparison of several items
  • Input for risk assessment
Centuri AI shows slips and falls per department and a shared pattern at loading bays in three departments

Suggest actions

From non-conformance to the right action

For a selected non-conformance or risk, the AI suggests corrective and preventive actions. You assess the suggestions and make the decisions, so your work becomes more preventive.

  • Corrective actions
  • Preventive actions
  • You make the decisions
Centuri AI suggests corrective and preventive actions for a non-conformance about a cold room running too warm

Secure AI

Secure AI that you control

The most common question about AI in quality work is what happens to the information. Here's how it works in Centuri.

Only your approved information

The AI works only with your own data and approved sources, and the answers show where they come from.

Permissions apply

Users only get answers based on information they already have access to, just like in the rest of the platform.

No training of general models

Your data is not used to train general AI models and is not used in other customers' environments.

You decide

You choose which AI features are active, for which roles and in which parts of the system.

AI in every module

Document control

Summarises documents and answers questions with sources.

Non-conformance management

Finds the patterns behind non-conformances and suggests actions.

Case management

Analyses several cases at once and shows links to risks.

Risk management

Spots patterns between risks and non-conformances and suggests preventive actions.

Process mapping

Answers questions based on the procedures linked to your processes.

Training management

Summarises study material linked to a competence.

Contract management

Finds the key terms without you reading the whole contract.

Register management

Checks and completes register data as it is entered.

AI is at its most valuable when the underlying information is structured, relevant and traceable.

Lukas OlofssonProduct Owner, Centuri

On-demand webinar

AI in practice: how to strengthen your quality work

A webinar with Kvalitetsmagasinet, a Swedish magazine for quality professionals, on how AI creates value in quality work without you losing control.

  • How AI is used to streamline and develop the business
  • Risks and challenges of AI in management systems
  • Examples from security-conscious organisations
Andreas Möllås and Lukas Olofsson from Centuri hosting the webinar on AI in quality work

Why Centuri

Why quality managers choose Centuri

Compare Centuri with: SharePoint · CANEA · Addsystems · AM System

Make changes yourself, without consultants

Centuri is no-code. You build workflows, forms and templates yourself instead of buying consultancy hours.

AI across the whole platform

Centuri AI summarises, analyses and answers based on your own approved information, in every module.

Hosted and stored in Sweden

The platform runs in Sweden, without exposure to the US CLOUD Act. Your data never leaves the EU/EEA.

Customers who stay

Market-leading customer satisfaction according to Business With 2026. Aleris has been a customer for 20 years.

Frequently asked questions about Centuri AI

What is Centuri AI?

Centuri AI is a set of AI features built into the Centuri quality management system. The AI summarises documents, analyses non-conformances, identifies risks, suggests actions and compiles information directly in the system. It is part of the platform, not a separate tool, so employees keep working in the same place as today.

Is our data secure when we use Centuri AI?

Yes. Centuri AI works only with your own data and approved sources. The information is not shared externally and is handled in the same secure environment as the rest of the platform, hosted in Sweden. Read more about how your information is protected on the Security and operations page.

Is the AI model trained on our organisation's data?

No. Your organisation's data is not used to train general AI models. The information is used to give answers and analyses in your own environment, based on the permissions that apply, but it is not used to improve models or in other customers' environments.

Which users can see the AI's answers?

The same permissions apply to the AI as to the rest of the platform. Users only get answers based on information they already have permission to see. This means sensitive documents and cases do not become visible to more people just because the AI is used.

Do we need to integrate external AI tools?

No. The AI features are built into Centuri and require no extra tools, licences or integrations. They are available directly in the management system, in the modules you already use, so employees do not need to learn a new tool or switch between systems to get started.

Can we control how the AI is used in our organisation?

Yes. You decide which AI features are active, which roles can use them and in which parts of the system. This lets you start small, for example in document control, and expand to more modules and roles when your organisation is ready.

See Centuri AI in a demo

Here's what happens when you book a demo.

1. Book a time. Choose a time that suits you. The demo takes 30 minutes.

2. See Centuri for your needs. We show you the parts of the platform that meet your needs.

3. Get a proposal. You receive pricing and a plan for getting started. Initial implementation takes 4–8 weeks.