Scandi Standard and Centuri: from two to seven factories in one year

My name is Kenneth Buchwald and I'm a Group Quality Coordinator at Scandi Standard.

We have been using Centuri for a year now. We started implementing it at two of our factories, and a year later it's running at seven factories. We needed a shared quality management system that allows us to keep track of documents and cases and to share best practice between our sites.

We use Centuri for managing procedures, instructions and forms, and we also use it for case handling, so internal deviations, GMP rounds and complaints. We keep quality management documents in Centuri. They're focused on food safety. So the biggest risk is that if we don't live up to procedures, someone might get sick. Other risks could be that we get complaints or we damage our brands.

The main users of Centuri are our production personnel. They need Centuri to search up procedures or forms and get the newest version immediately. If a deviation occurs, they need Centuri to register internal deviations. They can do that on a PC or a smartphone and they can attach photos, and as soon as they hit send, it will be sent to the quality department to follow up.

We're planning to integrate Centuri with a form on our website. So our customers can fill in a complaint form online, and as soon as they hit send it will be created as a case inside Centuri. So it's sent to our quality department, who can follow up on the case. That will save us time registering each case that comes in.

The main criteria for choosing Centuri is that it's super intuitive to use and very quick to learn. So when we need information, we need to find it fast, and of course it has to comply with all the food safety standards we use.

One of the features we like best about Centuri is the ability to search. So when you search for a phrase, you can also search inside documents, and that gives very fast results. We also like that it's very customizable. So if we get new ideas on quality controls or new types of documents, we can just implement it right away ourselves.

Centuri is simple, reliable and an integrated part of how we work now.