Difficult to keep track of employees' competencies and authorizations?
When the processes have been optimized, the human factor becomes an increasingly important part of the quality work. Without structured competence management, it is difficult to keep track of employees' competences and authorizations, which can lead to increased risks for the business and the individual's health and safety.
Unstructured competence and authorization management can cause:
Competence gaps and wrong resources
Without an overview of which skills exist in the business, it is difficult to identify development needs and make the right resource allocation.
Increased quality defects in the work
Lack of control over whether employees actually have the skills needed for a specific work task increases the risk of errors, which can have consequences on quality, dissatisfied customers, direct errors in the work and increased health and safety risks.
Unclear mandates
Unclear authorization management and a lack of control over whether both parties actually accept which authorizations an individual has creates a basis for uncertainty and unclear mandates.