Difficult to get an overview of your operations?
How are the processes related to the organization? Which systems are used in which processes? Who is responsible for what? Which requirements affect which processes. In which forums are decisions made?
The questions surrounding how the business is actually intended to function can be many, and consensus and overview are crucial for the success of the business. A clear visualization of the management system is often good to help employees gain an overview.
With simpler process-drawing tools, unfortunately, the challenges of making the different dimensions fit together often become large and involve a lot of duplication of work.
A lack of method support leads to employees using different symbols, and it's hard to harmonize and understand the different processes and models. And without a good process support for review and approval, there is a great risk of a lack of consensus.