Customer story · Manufacturing

Uddeholm and Centuri: process flows that support the business

Uddeholm is the world's leading manufacturer of tool steel, with 3,000 employees in more than 90 countries. With Centuri, Uddeholm has improved its ways of working, minimised major risks in its production chains and made its quality work more efficient.

Published: 4 November 2026 · Customer story · Manufacturing

3,000

employees

90+

countries where Uddeholm operates

1

system for documents, cases and integrations

Customer film

See how Uddeholm works with Centuri

Mikael Sandvik and Andreas Lundgren at Uddeholm in Hagfors explain how Centuri changed the way they work, and how a custom case flow saves the HR department 1-2 hours every working day. The film is in Swedish. Turn on English subtitles with the CC button in the player.

Read the film transcript

Uddeholm and Centuri

From the very first demo we saw that we had to change our whole way of working to reach the full potential. We are not just changing systems. We are also changing how we work. Our roles have gone from being more administrative to being developmental in a completely different way. Yes, it is more fun now.

Centuri is very flexible. When you create a case flow, you first ask for a requirements specification from the customer, which might be someone here at Uddeholm who has a need. Setting up Centuri is like starting with a blank sheet of paper. You create a flow and run it. That makes it extremely flexible, and you get out what you want.

That is how we built our rehabilitation cases for the HR department. We set it up exactly the way they wanted. It saves them 1-2 hours every working day. We have gone from an enormous number of forms, emails and phone calls between departments on approvals, customs corrections and everything else. We have built it all into the same flow, so now everything goes digitally through Centuri. It saves an enormous amount of time. I don't have exact hours, but it is a lot of time.

What did Uddeholm need?

Uddeholm needed an adaptable system with a great deal of freedom. In manufacturing, traceability is becoming ever more important, and ways of working must follow the business, not the other way around.

How Uddeholm uses Centuri

Uddeholm uses Centuri as its management system for document management and case management, with integrations between different systems.

Because the system is easy to configure, Uddeholm has been able to create process flows that truly support the business.

Document management

Governing documents for the whole business, always in the right version.

Case management

Process flows that Uddeholm configures to fit its needs.

What has it given Uddeholm?

Improved ways of working, minimised risks in the production chains and more efficient quality work, with a system that is simple and configurable.

We are not just changing systems. We are also changing how we work. Our roles have gone from being more administrative to being developmental in a completely different way.

Mikael SandvikUddeholm AB

See how Centuri can support your quality work in manufacturing