Transdev chooses Centuri to strengthen and modernize its deviation and incident management
Leading transport company Transdev has signed a five-year agreement with QMS provider Centuri to consolidate and modernize its approach to deviation and incident management. The goal is to create a common, process-oriented and traceable management – from reporting to follow-up, analysis and systematic improvement work. Transdev already uses Centuri for document management, and the new agreement means a deeper collaboration on business-critical processes.
A modern system support for a socially important mission
As a leading player in public transport and transport solutions, Transdev has an important social mission and a clear need to be able to quickly and efficiently report and follow up on deviations. With a more modern system support, Transdev wants to reduce fragmentation, strengthen data quality and get a clearer overall picture of events, responsibilities and actions.
The new solution enables a common way of working where it is easy to report and efficient to follow up deviations and incidents. At the same time, structure, traceability and overview are strengthened throughout the life cycle of the case.
"To fulfill our important social mission and continue to offer safe and reliable public transport, we need full control of our deviations. Centuri gives us an effective tool and a better overview, while making it easier for all our employees to report. It strengthens both the quality and our ability to act quickly, but also more proactively" says Niclas Blomqvist, TF Performance Director, Transdev Sverige AB.
A five-year agreement with focus on a process-oriented approach
The five-year agreement covers both system solution and implementation projects. The focus is on establishing a process-oriented and uniform way of working that supports the entire flow – from simple reporting in the business to structured investigation, action follow-up and management reporting.
The procurement was preceded by a thorough RFI process and dialog with a large number of suppliers, followed by a competitive procurement where several bidders were evaluated and compared. After in-depth dialogues and negotiations, Transdev selected Centuri. Decisive factors were the solution's functional accuracy, flexibility and the fact that Centuri is already an established supplier in document management. This enables a more strategic and long-term collaboration in line with Transdev's ambition to work with fewer, stronger partnerships.
"Transdev is an organization with high demands for structure, traceability, and quality. Being entrusted to serve as the platform for such a business-critical flow is a testament to Centuri’s ability to create real value and clarity in complexity – and to help organizations move from fragmentation to a unified and efficient way of working. We are both proud and humbled to be chosen as a supplier in this socially important mission" says Jens Hållstrand Möller, CRO at Centuri.
For more information, please contact:
Jens Hållstrand Möller, CRO Centuri
Tel: +46 (0)76 526 00 24
E-post: jens.hallstrandmoller@centuri.se
About Centuri
Centuri is a leading Nordic provider of quality management systems (QMS). Our platform brings together document, case, process, and risk management in one place, helping organisations stay compliant and work smarter with continuous improvement. With a strong focus on innovation and technology, Centuri is building the next generation platform for digital quality management – scalable, flexible, and designed for organisations operating in regulated industries.